FAQ - Cotton Postcards

FAQ

Ordering & Products

What sizes do you offer, and how do I know which one will fit me best?

We carry sizes XS–3XL (availability may vary by style). For the best fit, check our size guide—we recommend measuring your favorite tee and comparing it to the chart. Many of our shirts have a relaxed or slightly oversized feel, perfect for dressing up or keeping casual.

How are your designs made?

Our graphics are hand-drawn in-house and then professionally printed using high-quality methods like direct-to-garment or embroidery (depending on the design). Each piece is made to order to reduce waste from overproduction.

Will the design crack or fade after washing?

We use long-lasting inks that hold up beautifully wash after wash. Just follow the care instructions (cold wash, gentle cycle, inside-out, tumble dry low or hang dry) and your tee will stay looking great for a long time.

Are the tees pre-shrunk?

Most of our blanks (Bella+Canvas and Comfort Colors) are pre-shrunk, but you may see a tiny bit of natural shrinkage after the first wash.

Shipping & Delivery

How do I get free shipping?

When you sign up for our email list, every order ships free within the U.S.—no codes needed. You can unsubscribe at any time with the link provided in the emails.

Where do you ship to?

Currently, we only ship within the United States.

How long will it take for my order to arrive?

Because each piece is made to order, please allow 5–10 business days from purchase to delivery. We’ll email you tracking info as soon as your order ships.

Can I track my order?

Yes, every order includes tracking so you can follow your happy mail on its way to you.

Returns & Exchanges

What is your return/refund policy?

We don’t accept returns for changing your mind on color, size, or design. However, if your order arrives damaged or there’s an error on our part, we’ll make it right. Just reach out within 7 days of receiving your order.

Do you accept exchanges if the size doesn’t fit?

At this time, we don’t offer size exchanges since every item is made to order. Please check the size guide carefully before purchasing.

What happens if my item arrives damaged?

We’ll replace it! Send us a photo within 7 days of delivery, and we’ll take care of it.

Rewards & Promotions

How does the “Stamp It Up” rewards program work?

Every purchase earns you points that can be collected and redeemed for discounts on future orders. It’s our way of saying thanks for shopping with us! Check out our Rewards Program page for a complete list of details and instructions.

Do you ever run sales or discount codes?

We occasionally drop surprise promos for our email subscribers—so be sure you’re on the list!

How do I redeem free shipping or rewards?

Free shipping is automatically applied to every order when you subscribe to our email list. Rewards can be redeemed at checkout once you’ve collected enough points.

Brand Story

Who designs your shirts?

All designs are hand-drawn by me (a graphic designer and lifelong tee collector). Each one is created with care—no generic stock art here. Our Story

What inspires your designs?

Our tees are inspired by travel, vintage postcards, and everyday life. Think of them as wearable souvenirs that fit your lifestyle.

Why “Cotton Postcards”?

Just like postcards tell stories of where you’ve been, our tees are made to tell the story of your everyday adventures—soft, lived-in, and made to go everywhere with you.

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