Last updated: August 21, 2025
Where We Ship
We currently ship to the 50 U.S. states and Washington, D.C.
We don’t ship to U.S. territories, APO/FPO, or international addresses at this time.
Shipping Rates
Standard shipping is free on all U.S. orders—no code needed and automatically applied at checkout.
Processing & Production Time
Every item is made to order. Most orders are produced in 2–7 business days (Mon–Fri, excluding holidays).
Transit Time
Once produced, standard delivery typically takes 3–8 business days.
Total estimated time to your door: 5–12 business days.
These are estimates, not guarantees. Weather, carrier delays, or holiday volume can add time.
Tracking
You’ll receive a shipping confirmation email with a tracking link as soon as your order is on the way. Tracking may take up to 24–48 hours to update after the label is created.
Split Shipments
If your order contains multiple items, they may ship separately to arrive faster. You’ll get tracking for each package.
Address Changes & Delivery Issues
- Address corrections: Email hello@cottonpostcards.com immediately after ordering. We can’t change addresses once production or shipping has begun.
- Returned/undeliverable packages: If a package is returned due to an incorrect or incomplete address, reshipment costs are the buyer’s responsibility.
- Marked “delivered” but not received: Please wait 48 hours, check with neighbors/household, and contact the carrier. If you still can’t locate it, email us and we’ll help investigate.
Damaged or Defective Items
If your order arrives damaged or there’s a manufacturing/shipping error, we’ll replace or refund per our Returns & Refunds Policy. Email hello@cottonpostcards.com within 7 days of delivery with your order number and clear photos of the item and packaging.
Questions?
We’re here to help—reach us at hello@cottonpostcards.com